Just wanted to let you know that I was very pleased with the collision repair work done on the front and back ends of my 2008 Saab. I appreciated the service and attention I received from you and the other office support staff. Also, a special thanks to the person or persons who did the detail work on the inside of the car. I was impressed with the  special attention to all the nooks and crannies that probably needed a toothbrush or other fine brush to access. It saved me more than the few hours it would have taken me to do it myself. Please convey my gratitude and appreciation to them, and recognize them to their superiors.