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Your Local, Full-Service Collision Repair Shop
Welcome to Port City Collision in Wilmington, North Carolina, the area’s most trusted collision repair facility! We have seen it all in our line of work in collision damage, insurance providers, and everything in between. We understand that insurance providers may try to influence your choice of auto repair facility after an accident. However, it’s important to remember that you can choose where your vehicle is repaired as a customer. Don’t let insurance providers mislead you into believing that you must use a specific shop or try to steer you toward their preferred repair facility, claiming it will be more convenient or cost-effective.
It’s crucial to prioritize the quality and expertise of the repair facility over insurance recommendations. Choosing a reputable and certified collision shop like ours ensures your vehicle will be repaired to the manufacturer’s standards using genuine OEM parts and skilled technicians. At our shop, we have earned the trust of our customers through our consistent delivery of high-quality collision auto repair services. Find out more today.
LIFETIME WARRANTY
Every repair job we perform receives the highest level of attention and service. We guarantee it with our Lifetime Warranty for as long as you own your vehicle!
Why Choose an OEM Certified Collision Center?
At Port City Collision, we proudly hold OEM certifications in Acura, Audi, BMW, Jaguar, Honda, Porsche, Range Rover, and Tesla. Choosing an OEM-certified collision center over a Direct Repair Program (DRP) has several advantages. An OEM-certified shop is authorized by the manufacturer, ensuring repairs are performed according to the manufacturer’s strict standards and specifications. This guarantees that your vehicle will be restored to its original condition, maintaining its safety, performance, and value. OEM-certified collision centers also have access to genuine OEM parts specifically designed for your vehicle; DRP facilities may use aftermarket or salvaged parts, compromising the quality and safety of the auto repairs. Additionally, OEM centers employ technicians with specialized training and extensive OEM knowledge. Your vehicle is a valuable investment, and by selecting an OEM-certified collision repair facility, you are making a decision that prioritizes its safety, performance, and long-term value. You can expect all of this in spades—and more—at our auto repair facility.

FREQUENTLY ASKED QUESTIONS
You have the right to choose who repairs your vehicle after an accident! When making your decision, consider these factors independently from what your insurance might tell you.
Handling an accident can be stressful and the unknown can be overwhelming. Port City Collision is here to help with your next steps after an accident.
Can I Still Use Port City Collision Even Though My Insurance Company Wants Me To Go To Another Shop?
We encourage you to visit your vehicle manufacturer’s website and research Certified Collision Repair Programs. There’s a difference between Direct Repair Programs and OEM certified collision repair. As a Certified Collision Repair facility, Port City Collision is one of the best options for your vehicle after an incident and manufacturers trust us to restore vehicles to the highest quality. Regardless of how your insurance company may steer you, remember that you have the right to choose who appraises and repairs your vehicle. Make sure you’re working with a team that you can trust!
A vehicle is considered a total loss by an insurance company when the damage and estimate to repair exceeds the compared value of the vehicle.
Visit Port City Collision Today
When you choose Port City Collision for your collision auto repair services, you choose excellence. We employ I-CAR technicians and hold an exclusive Gold Class certification, demonstrating our unyielding commitment to providing you with the highest quality repairs and preserving your peace of mind. We are on your side every step of the way. We will never downplay the need for OEM parts, underestimate the extent of damage, or rush the appraisal or repair processes. At our collision repair facility, you come first. We are in business for you and will always prioritize your and your vehicle’s needs. To accommodate our customers, we offer a range of benefits: virtual, curbside, and at-home estimates, vehicle pick-up and delivery, towing service, auto detailing, and rental cars. We are open Monday through Friday! You can schedule an appointment online or by calling (910) 798-6151. Our collision auto repair facility is located at 6101 Market St. Wilmington, NC 28405. We look forward to serving you.


OUR CUSTOMERS SAY IT BEST
SEE WHY DEALERSHIPS CHOOSE PORT CITY COLLISION
- Preserve factory warranties with OEM Certified collision repair.
- Completely restore your vehicle’s safety rating to original manufacturer standards.
- Return to pre-accident performance and quality with factory-approved repair procedures.

VIEW OUR MOST RECENT BLOGS

Certified Collision Repair vs Insurance Network Approved
What is a Certified Collision Repair Center and Does It Matter? When it comes to collision repairs, there’s a lot of information to take in. What are all of the certifications and acronyms and do they matter for drivers, or just the industry? Can you simply follow your insurance company’s recommendation? What is best for […]

Repair Estimate Processes
Insurance-Provided vs Port City Provided Not all collision estimates are the same! Make sure you understand what to expect from your collision estimate and the repair process that follows. Oftentimes, we find that clients aren’t fully prepared for the difference between their insurance-provided virtual estimate and the comprehensive estimate we provide on site. If you […]